In these times of lackluster customer service, I have found that the ownership of this dealer group to be head and shoulders above their peers. I had a problem that FCA/Dodge would not address and felt very frustrated and upset. The owner of this dealership became personally involved and got the problem solved. This defines a "hands on owner" and provides a good reason not to buy from a faceless dealership owned by an auto conglomerate. I highly recommend Winter Haven Dodge owned by Mr. Mike... More
2020-10-24
Made me feel like I was important to them informed me of what was wrong with the car and how long it would take to do
2020-10-23
I have very bad credit (due to a family member when I was a child) and I just got my license last week after refusing to drive for years. They had absolutely no judgement, I'm 22 with awful credit and no driving history who is a stay at home mom with no income of my own and they got me a 14% interest and very respectfully didn't try to inch above the budget and mileage I told them. Nicholas Cunningham was an amazing salesman, very real and genuine, really works for the customer and WILL get you... More
2020-10-20
Always the best services ‼️ Friendly, courteous and above all Knowledgeable. Thanks ? I've been doing business with these fine people for many years now Mr.Tuttle Retired: Jefferson North Assembly Plant. 03/01/1994
2020-10-19
Being in this industry myself, I’ve gotta tell you that Matt Reider is that guy. Down to earth, professional and provided a great experience from the minute I stepped foot in the door. Bill Miller put the icing on the cake with a smooth finance finish and I left with the car of my dreams. If you’re in the market, please give these guys a shout!
2020-10-16
This dealership went above and beyond. They give you some space and no hassle or horasment. They made me fill contactable where at many other dealers you feel rushed or even bothered. The professionalism is first class.
2020-10-14
Steve K and Bill the Business Mgr. were excellent!! We walked in to look and maybe take a ride and left 5 hours later with a beautiful brand new car! Traded in our 2014 Jeep For a 2020 Challenger. They took great care of us and I got the payment I needed for my budget! They worked hard for us to leave with this car! We are so happy and will continue to use them for all our auto needs and service!
2020-10-13
I found a used car I wanted to test drive but it was sold before I got there. I spoke with Joshua Baber and we took a look around the lot. I found an even better car but I needed to sleep on it. Josh was great - no pressure and really made sure he kept the process easy for me. He and Dawn had everything ready for me when I came back today. I’m very happy with my decision and will definitely check here first the next time I buy!
2020-10-13
Felt like a member of the family. Got in on time, went over my issues and ready to go quickly. Once vehicle was ready, continued with same great service and explanation of what was done and needed to be done when parts came in. Great experience!
2020-10-11
Had a great experience the saleman Matt was patient and explained everything to me. The process from start to finish but actually fairly quick. They were very polite and friendly
2020-10-06