We like hearing what our customers have to say about us, and we’d like you to be able to read through our reviews too. Take a look below and learn all about us through the eyes of our previous customers. Of course, if you have been to Dodge Chrysler Jeep RAM of Winter Haven, then you should write us a review of your own.
4.9 out of 5 stars
I have purchased 9 Dodges in the last 8 years from 4 different dealerships and I have to say that Doge Chrysler Jeep of Winter Haven is the best. Usually when you walk onto a dealership lot you are bombarded with a sales person trying to talk you into buying any vehicle on the lot. I felt no pressure from this dealership. When I told my sales person I would like to talk it over with my wife for a couple of days, he gave me his card, took down my number and let me leave the lot without a hassle. Most other dealerships first, would not let you leave without giving them your first born and secondly, would call you like a collection agancy wanting an answer. But my sales person Steve, gave me a chance to actually think about it for a couple days. I made the 55 mile drive back to this dealership because of the great shopping experience and purchased my vehicle. It was also nice to see workers helping other worker while I was filling out the paperwork. I was very impressed that a few days after my purchase, I received calls from both the General Manager and the Service Manager asking how my vehicle was doing and if there was anything that they could do to let them know. I thought how nice that was that people that high up at the dealership would take the time to call me.I will definitly purchase from them in the future.... More
Steve was a great sales guy. This was the very first brand new car that we ever purchased and we are deffinately going to go back to Winter Haven Dodge. The service and consideration we recieved was far better than the other dealerships we have visited in our quest for a new car. Our sales guy Steve Knope is an excellent guy to work with. We never had any high pressure sales tactics like you get at many dealerships. He was curtious and would reccomend him to anyone looking to buy a new car or even a used one. Steve has been there with us throughout the whole buying of the new car and has followed up with us since our purchase. Thank you to everyone at Winter Haven Dodge we will be back for our next new car.... More
Wow! Fast, easy, and the best price I found anywhere in Florida. I'm one of those car buyers that loves to shop online and visit all the local dealers to find exactly what I want and get the absolute best price too. My experience with this purchase, before I got to DCJ of Winter Haven, ranged from high pressure closers to rookie salesmen that didn't even call me back. They were going to do things their way no matter how inconvenient or uncomfortable it was for me. Joe Gagnon was the opposite of those guys. He listened to my story, got all the info about the vehicle I wanted, located it, picked it up, and even arranged for me to ride to Winter Haven in my new Jeep because I live an hour away. Joe did all that based on several phone calls over two days once we agreed to a deal. He kept me informed about each step along the way and followed up on each promise while custom tailoring the process to me and my schedule. It couldn't have been any easier or more enjoyable. This is what buying a new car should be like.... More
Fabian Arias has a tremendous personality and bent over backwards to meet our every need and answer all our questions. He is the most personal salesperson in this industry that I have ever had and that includes dealerships in Winter Haven, Florida, etc.
I bought my CPO 2015 Dodge Charger from here in late '16. Took it in today for a recall notice & oil change. Exceeded expectations! Fast time, great service, helpful and friendly personnel. Always great to take "Plain Jane" here to be taken care of. Thanks so much guys! Will return for my 60k mile service soon.
Took my 2016 Jeep in for a recall on February 22, service department was fantastic. I dealt with Stephanie, there was customer before me, Stephanie greeted me as I came in. She was very pleasant & treated me with respect. You do not see that too much these days. I enjoyed speaking with her!! Thank you:)
Both very friendly and helpful. Joe Gagnon was very knowledgable and will be an excellent mentor for Joe ? the trainee. Joe worked hard to make a deal for us with a payment that was acceptable. Everyone we spoke to at the dealership was very pleasant and friendly. We drove away in a brand new 2010 Chrysler Town and Country and are absolutely thrilled with it. Roy and Jean
I went to looking for a good deal on a newer car for my family. I went not knowing if I was going to find one or not and I was helped by Joe Gagnon and he was great. He made me feel like this is the place I do want to buy a car from. I have never been to a car dealer and got such great customer service. Joe was a big help and seems to be a great guy and seems to really enjoy his job.
Was very pleased when I called concerned the ck engine light came on & that I was able to get an apt that very day. Stephanie was so helpful. They were able to correct the problem & we were on our way in couple hours. A relief that it was fixed & safe! Thanks again Stephanie.
Great communication. I live 2 hours from the dealer so must of the communication was by phone call or text. Everything was as advertised. Highly recommend.