I have purchased 9 Dodges in the last 8 years from 4 different dealerships and I have to say that Doge Chrysler Jeep of Winter Haven is the best. Usually when you walk onto a dealership lot you are bombarded with a sales person trying to talk you into buying any vehicle on the lot. I felt no pressure from this dealership. When I told my sales person I would like to talk it over with my wife for a couple of days, he gave me his card, took down my number and let me leave the lot without a hassle.... More
2010-09-23
Steve was a great sales guy. This was the very first brand new car that we ever purchased and we are deffinately going to go back to Winter Haven Dodge. The service and consideration we recieved was far better than the other dealerships we have visited in our quest for a new car. Our sales guy Steve Knope is an excellent guy to work with. We never had any high pressure sales tactics like you get at many dealerships. He was curtious and would reccomend him to anyone looking to buy a new car or ev... More
2010-09-20
Wow! Fast, easy, and the best price I found anywhere in Florida. I'm one of those car buyers that loves to shop online and visit all the local dealers to find exactly what I want and get the absolute best price too. My experience with this purchase, before I got to DCJ of Winter Haven, ranged from high pressure closers to rookie salesmen that didn't even call me back. They were going to do things their way no matter how inconvenient or uncomfortable it was for me. Joe Gagnon was the opposit... More
2010-09-13
Fabian Arias has a tremendous personality and bent over backwards to meet our every need and answer all our questions. He is the most personal salesperson in this industry that I have ever had and that includes dealerships in Winter Haven, Florida, etc.
2010-09-10
I bought my CPO 2015 Dodge Charger from here in late '16. Took it in today for a recall notice & oil change. Exceeded expectations! Fast time, great service, helpful and friendly personnel. Always great to take "Plain Jane" here to be taken care of. Thanks so much guys! Will return for my 60k mile service soon.
2019-03-23
Took my 2016 Jeep in for a recall on February 22, service department was fantastic. I dealt with Stephanie, there was customer before me, Stephanie greeted me as I came in. She was very pleasant & treated me with respect. You do not see that too much these days. I enjoyed speaking with her!! Thank you:)
2019-02-27
Both very friendly and helpful. Joe Gagnon was very knowledgable and will be an excellent mentor for Joe ? the trainee. Joe worked hard to make a deal for us with a payment that was acceptable. Everyone we spoke to at the dealership was very pleasant and friendly. We drove away in a brand new 2010 Chrysler Town and Country and are absolutely thrilled with it. Roy and Jean
2010-09-08
I went to looking for a good deal on a newer car for my family. I went not knowing if I was going to find one or not and I was helped by Joe Gagnon and he was great. He made me feel like this is the place I do want to buy a car from. I have never been to a car dealer and got such great customer service. Joe was a big help and seems to be a great guy and seems to really enjoy his job.
2010-09-07
Was very pleased when I called concerned the ck engine light came on & that I was able to get an apt that very day. Stephanie was so helpful. They were able to correct the problem & we were on our way in couple hours. A relief that it was fixed & safe! Thanks again Stephanie.
2019-02-21
Great communication. I live 2 hours from the dealer so must of the communication was by phone call or text. Everything was as advertised. Highly recommend.
2019-08-03
